Parent Resources
Crisis Services Phone Numbers
- If a student is an Erie County resident or is currently in school and is over 18 years old, contact/provide contact information for Crisis Services: (716) 834-3131.
- If a student is a Genesee County resident, provide contact information for Care + Crisis Helpline: (5:00 pm-8:30 am) (585) 283-5200 and Mental Health Services: (8:30 am-5:00 pm) (585) 344-1421.
- If a student is a Niagara County resident, provide contact information for Crisis Services: (716) 285-3515.
*Genesee County and Niagara County do not have specific crisis service responses for youth.
- National Suicide Prevention Lifeline (Call or Text): 988
- Provident Crisis Services: 314-647-4357
- Spectrum C.A.R.E.S: 716.882.4357
- Crisis Textline: Text HOME to 741741
Additional Resources
- Preparing your child to attend the funeral of a friend
- Child Abuse Hotline - Phone: 1-800-342-3720
- The Child Abuse Hotline is run by the New York State Office of Children and Family Services (OCFS) to receive reports of child abuse or neglect.
- Horizon Health Services - Phone: (716)418-8531
- Chemical Abuse Issues and Mental Health Assistance
- Erie County Council for the Prevention of Alcohol & Substance Abuse - Phone (716)831-2298
- Student Counseling for Substance Abuse
- Anger Management
- Stress Management
- Family Support
- Substance Abuse Counseling for Parents
- Catholic Charities - Phone (716)856-4494
- Individual and Family Counseling
- Erie County PINS (Person in Need of Supervision) - Phone: (716)858-8349
- Parent support for students under 16
- Child and Family Services - Phone: (716)842-2750
- Student and Family Counseling
- Anger Management
- Depression and Mental Health Issues
- Sex Offender Program
- Society for the Prevention of Teen Suicide - Phone: 1-800-273-TALK (8255)
- One Church, Pastor Brian Hahn - Phone: (716)542-2644
- Faith-based support for grief, depression
